Lumine
Contact Us
Need help with your account, policy questions, or technical issues? Reach us using the channels below.
Billing & purchase help
If Stardust or Eclipse did not appear after Stripe checkout, include your Lumine account email, checkout email, Stripe receipt email, purchase amount, product, and purchase date.
Live community support
For quick community help, join our Discord server and open a support request in the appropriate channel.
Response times
We typically respond to emails within 1–2 business days. Include your account email and a short summary so we can assist quickly.